Chewy Launches CarePlus, Creating Quality and Insurance Plans Available to Millions of Pet Parents

DANIA BEACH, Fla.–(BUSINESS WIRE)–Opinions of the company Chewy, Inc. (“Chewy”) (NYSE: CHWY), the leading online destination for pet parents and friends, has announced the expansion of its Insurance and Benefits Offering. CarePlus is a unique group of premium pet health and insurance plans now available in 31 states and will expand nationwide by the end of 2022.

CarePlus is the latest addition to Chewy’s health and wellness portfolio expanding access to affordable and high-quality healthcare.

CarePlus benefits include 24/7 access to Chewy’s customer service team for those seeking insurance coverage, the ability to connect instantly with licensed veterinarians through Chewy’s award-winning phone service, Contact a Vetand 100% of the money paid for the purchase of the right medicine, supplements and animal feed on Chewy.com. All of this has been deliberately put together so that customers can provide the best care for their pets.

“The launch of CarePlus is an important step forward in our mission to make pet health care affordable and accessible,” said Mita Malhotra, Vice President of Chewy Health. “Creating the ability to enhance customer experience is the cornerstone of our customer strategy. Our well-designed health and insurance plans will empower pet parents to always say ‘yes’ to quality care that will help their pets live long, healthy and happy lives.”

CarePlus also provides end-to-end access to pet-client communications and the ability to pay directly to participating hospitals through Trupanion’s approved program, reducing out-of-pocket costs and improving access to care. Ultimately, CarePlus is well positioned to increase the number of insured pets that walk through the doors of veterinary clinics and ensure that they receive the best possible care.

Health plans start at $20 a month and provide preventive care such as annual exams, vaccinations and parasiticides. Insurance plans start at $20, $60 or $100 per month and offer pet parents financial flexibility and peace of mind for accidents, unexpected illnesses and surgeries. Pet parents who want complete protection can bundle CarePlus health and insurance plans together.

Chewy is a leading pet health care provider that benefits pet parents and their animal companions. Pet health offerings include Chewy Pharmacy, the country #1 e-commerce pet pharmacy and the ability to order compounded medicines; Contact a Vet, a first-of-its-kind telehealth service that enables pet parents to connect quickly and easily with veterinarians from anywhere in the country; and Try the Huba market-leading solution that helps veterinarians streamline online medication management and maximize healthcare revenue.

About Chewy

Our goal is to be the trusted and best place for pet parents (and their friends) everywhere. We believe that we are the online leader in pet products, supplies, and medications because of our high-quality selection, which we offer at competitive prices and deliver with care and a personal touch. We continue to create new ways for our customers to interact with us, and we partner with nearly 2,500 of the best and most trusted brands in the pet industry, to bring our customers the opportunity to find more customers.

Forward-looking Statement

This document contains forward-looking statements regarding the timing, availability and delivery of pet health insurance through Chewy Insurance Services, the ability to expand pet registration and pay directly to veterinarians, the establishment of the partnership, future operations, strategies, financial results. or other events. These forward-looking statements are based on the expectations and beliefs of our management and Trupanion and are subject to risks and uncertainties that could cause actual results to differ materially, including risks and uncertainties related to the nature of the merger and the condition of the merger. successful; our expectation that implementation will begin in a small group of countries and that we will change as we increase our presence in other countries; the need to obtain permits to operate Chewy’s insurance; the ability to integrate, implement and use the system; the expectation that no material income can be obtained from the partnership for one year and during that time various business risks may affect each party; Trupanion’s losses since its inception and its ability to maintain revenue growth and achieve or maintain profitability; Trupanion’s ability to grow its members, retain these members, and return membership fees; Trupanion is the severity and frequency of claims; competitive environment and ability to anticipate and respond to market trends; difficulties in major global markets and economies; and other risks and uncertainties described in our and Trupanion’s filings with the Securities and Exchange Commission from time to time. All forward-looking statements made in this press release are based on our current knowledge, and we undertake no obligation to update these expectations.