A survey conducted by The Harris Poll and commissioned by
This study, conducted by The Harris Poll, shows that many employed Americans do not understand the most important facts about health insurance despite the fact that many people claim to know a lot. The knowledge gap between US workers can also cause, among other things, the frustration that occurs during the registration process. With confusion surrounding key words such as deductibles, as well as the services of Health Savings Accounts “HSAs,” and Flexible Spending Accounts “FSAs,” it’s no wonder that Americans who have health insurance want others to help them make their enrollment decisions, and the benefits—or opinions about them. —can contribute significantly to why employees leave or look for work.
Knowledge Gap
While a majority of working Americans (82%) say they feel well informed about health insurance enrollment, including more than three-quarters (39%) who consider themselves knowledgeable, more than half (53%) do not feel knowledgeable. find out more about the health insurance options they have. The same number (54%) do not know all the benefits of their health insurance.
“Health Insurance Information it shows us that there is a huge knowledge gap in understanding and great educational opportunities,” he said
Younger adults (18-34 years old (67%); 35-44 years old (71%)) are more likely to answer incorrectly or be unsure about some information about health insurance, especially the definition of the deductible; versus adults aged 45-64 (45-54 41%; 55-64 26%).
Recruited American adults don’t know who to turn to if they have questions and often fall back on choosing the same insurance every year, which can hinder employers’ efforts to increase enrollment by adding new plans or offering services at new rates. The main symptoms of cognitive disparity and low self-esteem are:
- 72% of workers who participate in their health insurance decisions say they want someone to advise them on the best insurance for their unique situation.
- 44% of the workforce
US executives say that they are not comfortable asking their HR representatives questions about health insurance registration. - 47% say they call friends or family for help when signing up for health insurance.
- 62% of working Americans who participate in their health insurance choices say they don’t change their health insurance choices every year because they worry too much.
- Almost half (49%) feel pressured to choose the most expensive insurance option to ensure they have the coverage they need.
Quality and Employee Retention
Considering today’s job market, understanding benefits is always important. Among working Americans, 66% say they are looking for a new job, or opening a new one. In some cases, the consideration of benefits outweighs the salary, since 78% of workers in the United States say that having health insurance that meets their needs is important to them when looking for a new job, and 64% say that they would be willing to give up some. pay good insurance, if they are looking for a new job. Additionally, nearly two-thirds (63%) say their company’s health insurance affects how much they want to stay there.
“It’s not just about what employers can offer, but how their employees engage with them,” Sklar said. “If employers can provide clear guidance and training to their employees about how to choose the best benefits strategy, employers will support their employees and increase their chances of retaining talent.”
Employees who are actively looking for or opening a new job (58%) are more likely to say they don’t feel they are getting the most out of the insurance options they have compared to their peers (44%), highlighting that. the results of benefit training and enrollment events that ensure that employees feel safe and valued.
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About Research
The survey was conducted online internally
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